The group is made up of mostly ultra-Orthodox (Haredi) Jews[3] and operates under the auspices of the office of the Prime Minister of Israel and the Government Companies Authority.

At a Cabinet meeting (19 December 2004), it was decided that the responsibilities of the Foundation would be extended to include all activities in the Western Wall Plaza and surrounding areas – building, maintenance (cleaning), development and educational projects.

The latter activities include bringing specialized groups such as teenagers or soldiers for guided tours in the Old City and the Western Wall area.

A pedestrian path connects the underground spaces and tunnels which give the visitor the experience of traveling through different periods of time, and is considered one of the most popular tourist attractions in Israel.

After the Six-Day War, the Ministry of Religious Affairs initiated a project which allowed Jews unhindered and uninterrupted access to the Western Wall.

Located in the Core House (Hebrew: בית הליבה, romanized: Beit Haliba), directly across the plaza from the Western Wall, the heritage center was dedicated 16 November 2021.

The gate was named after the Moroccan Quarter that was destroyed after the Six-Day War as part of a project to create the Western Wall Plaza.

A 14th-century Mamluk khan with adjacent hammam underneath the Ohel Yitzchak Synagogue in the Muslim Quarter was excavated and made into a Jewish educational centre, the "Hall of Ages".

[12][13] In response to criticism, the Foundation said there were no regulations, but that "the usher [...] politely asked if it would be possible to cover the cross to prevent any discomfort, as has recently occurred in the Old City, out of a desire to respect both the visitor and the site.