[13] In October 2014, Tokopedia became the first technology company in Southeast Asia to receive a US$100 million investment, led by Sequoia Capital and SoftBank Internet and Media Inc (SIMI).

[15] A year later, it received US$1.1 billion in a new round of investment, led by Chinese e-commerce giant Alibaba Group.

[citation needed] Tokopedia also offers digital products such as credit, bill payments, voucher and ticket purchases, and others.

[19] In 2019, Tokopedia launched a smart fulfilment service called TokoCabang, which helps sellers to expand their business across Indonesia.

[21] Tokopedia suffered a data breach on 2 May 2020, when the personal information of 15 million users were hacked, including their gender, locations, usernames, full names, email addresses, phone numbers, and hashed passwords.

The hacker, under the pseudonym ShinyHunters, put up the entire database purported to have 91 million records for sale at a price of US$5,000.

[22][23][24] Tokopedia emphasized that the crucial data of its users, such as passwords, will remain protected and encrypted, and data-related payment methods stored on the platform were not affected by the breach.

[25] To further investigate the matter, the company has said that they will work closely with key government institutions, including the Ministry of Communication and Informatics and the National Cyber and Crypto Agency (BSSN), as well as engage world-class, independent agencies specializing in cybersecurity to identify ways to enhance our protection of Tokopedia users.