They receive their first charge in 1978 in the form of an eight-year-old tearaway named Frank Morgan (Alex Papps), whose parents Les (Mario Kery) and Helena (Lee Sanderson) are a criminal and an alcoholic, respectively.
Ten years later, Frank is still living with the Fletchers and they have since taken on four more children; Carly Morris (Sharyn Hodgson); Steven Matheson (Adam Willits); Lynn Davenport (Helena Bozich); and Sally Keating (Kate Ritchie).
Jarvis worries about the children's welfare but the Fletchers are determined not to lose them so they sell the house, pack up and move to the coastal town of Summer Bay.
Shortly after the Fletchers arrive, Tom and Pippa purchase Summer Bay House and the Caravan Park from Alf Stewart (Ray Meagher), who had lived there with his late wife, Martha (Alison Mulvaney), and their daughter, Roo (Justine Clarke).
They quickly make friends in the community including park tenants Floss (Sheila Kennelly) and Neville McPhee (Frank Lloyd) and local shopkeeper Ailsa Hogan (Judy Nunn).
Tom makes an enemy of neighbour Donald Fisher (Norman Coburn) after he and Pippa foster local tearaway Bobby Simpson (Nicolle Dickson).
While driving back from a football game with Bobby, Steven and Sophie Simpson (Rebekah Elmaloglou), Tom suffers a second stroke and crashes the car.
He shows Sally a vision of the Bay if she dies and an alternate reality where her long-lost twin brother Miles Copeland (Josh Quong Tart) is murdered by Johnny instead.
Tom also shows Sally a glimpse into future which reveals Cassie Turner (Sharni Vinson) has contracted HIV and tells if she does return someone else will die.
Robin Oliver of The Sydney Morning Herald thought Oakley and Downing played Tom and Pippa with "honest-to-goodness down-home charm".