It is owned & operated by Woods River Cruises trading as Woods' Silver Fleet and served by various river transport and cruise operators.

The pier is about ten minutes walk from Tower Hill tube station.

Tower Bridge Quay should not be confused with the nearby St Katharine Docks, which is a private yacht marina and residential area.

The main service from Tower Bridge Quay is a "hop-on, hop-off" circular river cruise operated by Crown River Cruises which goes west non-stop to Westminster Millennium Pier before returning east via the South Bank arts centre.

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