[9] The other two platforms were built in preparation for a proposed western suburbs line from the city to Gladesville, as envisaged under the Bradfield scheme.

The station concourse had a major restructure in 2005 when the shops inside were closed to make way for the increasing crowds.

During a refurbishment of the station in 2014, a sign pointing to an air-raid shelter was uncovered on a staircase leading to Platforms 1 and 2.

The station is linked to nearby shopping centres including the Queen Victoria Building, The Galeries, Town Hall Square, Pavilion Plaza and, Woolworths Supermarket.

[11] Above the underground concourse on George Street is the Town Hall light rail stop, which is the serviced by the L2 Randwick and L3 Kingsford lines.