[14][15] In July 2007, following financial difficulties, Metronet was placed in administration and its responsibilities were transferred back into public ownership under TfL in May 2008.

[16][17] During 2009, Tube Lines, having encountered a funding shortfall for its upgrades, was denied a request to TfL for an additional £1.75 billion; the matter was instead referred to the PPP arbiter, who stated that £400 million should be provided.

[18][19] On 7 May 2010, Transport for London agreed to buy out Bechtel and Amey (Ferrovial), the shareholders of Tube Lines for £310 million, formally ending the PPP.

Numerous TfL staff were recognised in the 2006 New Year honours list for the actions taken on that day, including aiding survivors, removing bodies, and restoring the transport system so that millions of commuters were able to depart London at the end of the workday.

[a] The incident was heavily scrutinised, leading to various long term changes being proposed by groups such as London Assembly, including the accelerated implementation of underground radio connectivity.

The then-Mayor of London Boris Johnson and TfL announced the ban with the intention of providing a safer and more pleasant experience for passengers.

[43] TfL commissioned a survey in 2013 which showed that 15% of women using public transport in London had been the subject of some form of unwanted sexual behaviour but that 90% of incidents were not reported to the police.

Sadiq Khan, Johnson's successor, introduced an emissions surcharge, called the Toxicity Charge or "T-Charge", for non-compliant vehicles from 2017.

[54] The London Underground brought in new measures on 25 March to combat the spread of the virus; these included slowing the flow of passengers onto platforms via the imposition of queuing at ticket gates and turning off some escalators.

The two main directorates are: TfL's Surface Transport and Traffic Operations Centre (STTOC) was officially opened by Prince Andrew, Duke of York, in November 2009.

[citation needed] A key reasoning for the introduction of the system was in light of the King's Cross fire disaster, where efforts by the emergency services were hampered by a lack of radio coverage below ground.

On 5 June 2006, the London Assembly published the 7 July Review Committee report, which urged TfL to speed up implementation of the Connect system.

[69][70] By February 2018, TfL was projecting a budget deficit of £1 billion, a roughly five-fold increase from 2013, which reportedly threatened its long-term investment plans.

[71][72] Revenue collected from fares was set to make up a greater proportion of TfL's budget, yet a £240 million downturn in ticket sales by mid-2018 had been recorded.

[75] On 22 April 2020, amid the COVID-19 pandemic, London mayor Sadiq Khan warned that TfL could run out of money to pay staff by the end of the month unless the government stepped in.

[77] Without government financial support for TfL, London Assembly members warned that Crossrail, the Northern line extension and other projects such as step-free schemes at tube stations could be delayed.

[79] On 12 May, TfL documents warned it expected to lose £4 billion due to the pandemic and said it needed £3.2bn to balance a proposed emergency budget for 2021, having lost 90% of its overall income.

Without an agreement with the government, deputy mayor for transport Heidi Alexander said TfL might have to issue a Section 114 notice - the equivalent of a public body going bust.

[83] In November 2021, the then Transport Secretary Grant Shapps criticised reports that senior TfL officials would be offered bonuses potentially in excess of £12 million per year in return for efforts to help break-even.

[84] By December 2021, the British government and the Major of London had implemented three consecutive short-term funding agreements cumulatively costing in excess of £4b to avert closures of several bus routes and tube lines.

[86] During late 2023, TfL issued further urgent calls for long-term funding to support its operations; it claimed that the British government would need to provide one quarter of its capital investment plans for 2024.

They are (in order): Superimposed on these mode-specific regimes is the Travelcard system, which provides zonal tickets with validities from one day to one year, and off-peak variants.

In addition to Oyster card, TfL also operates a contactless payment system in London and surrounding areas, which is codenamed CPAY.

[93] During 2020, one in five journeys were made using mobile devices instead of using contactless bank cards,[90] and TfL had become the most popular Apple Pay merchant in the UK.

[91][97] Each of the main transport units has its own corporate identity, formed by differently coloured versions of the standard roundel logo and adding appropriate lettering across the horizontal bar.

[98] During 2010, TfL commissioned artist Mark Wallinger to assist them in celebrating the 150th anniversary of the Underground, by creating the Labyrinth Project, with one enamel plaque mounted permanently in each of the Tube's 270 stations.

In October 2015, after two months of public voting, the black cab topped the list of favourite London transport icons, which also included the original Routemaster bus and the Tube map, among others.

[107] Johnston was originally created for printing (with a planned height of 1 inch or 2.5 cm), but it rapidly became used for the enamel station signs of the Underground system as well.

[109][110][111] In May 2019, TfL banned advertising from Saudi Arabia, Pakistan and the United Arab Emirates due to their poor human rights records.

A study estimated that this led to a 7% reduction in the average weekly household purchase of foods high in fat, salt, and sugar.