Therefore, due to the fare collection procedure used on the Blue/Green Line, disembarking Blue/Green Line westbound passengers must walk to the front of the train and pay their fare or swipe/dip their farecard at the farebox before walking back through the train to exit one of the car's side left doors.

The station does offer bus connections to that campus as well as to Cleveland State University.

It also provides convenient service for the personnel working at the Main Post Office.

Beginning on October 16, 2000,[6] Red Line service to the station was discontinued as the high-level platform was torn out and replaced.

Additionally, this project completely replaced both platforms, new canopies were installed, and landscaping was improved at the station.