[2] It has operations in 39 countries and regions, and the company offers services in 30 languages, supporting over 1.7 million hotels, 600 airlines, and 560,000 attractions globally.

[26] On September 11, 2023, the company hosted its first international Envision Annual Global Partner Conference, which focused on the transformation of travel experiences through sustainability and technology.

[30] Futhermore, innovative tech solutions support the company's sustainability goals, such as carbon emissions calculators for flights and green travel recommendations that promote eco-friendly tourism.

By integrating carbon offset options for flights and car rentals, and providing emission insights for train travel, the platform empowers customers to make eco-friendly choices.

[32] The Group also established an ESG Management Committee, led by CEO Jane Sun, to drive corporate responsibility projects globally.

Community-Friendly: Committed to supporting local communities through charitable initiatives and promoting sustainable tourism practices such as rural revitalisation through Country Retreats projects.

[33] Family-Friendly: Supporting employees and families with initiatives such as RMB 1 billion childcare subsidies and hybrid work policies.

This policy has been adopted by over 66% of the workforce, saving employees 300,000 hours of commuting time annually and improving work-life balance.

Stakeholder-Friendly: Establishing strong ESG governance frameworks to foster responsible business practices and global partnerships.