The small finance bank status provided the opportunity to expand Ujjivan's range of loan products, and also to accept deposits rather than relying on other financial institutions to provide funds for the loans.

[11] By February 2018, Ujjivan was present across 24 states and union territories, 209 districts in India, catering to over 3.7 million customers.

[12][13] In October 2019, Ujjivan Small Finance Bank received approval from the Securities and Exchange Board of India to raise ₹1,200 crores (US$162 million) in an initial public offering (IPO).

[19] Customers can open their bank account in 5–7 minutes on a hand-held device through Aadhaar enabled KYC.

The bank has introduced the Senior Citizen Product[20] and Tax Saver Fixed Deposit.