[10] In a four-starred review for The Guardian, John Fordham said: "Singer/pianist Carroll is a world-class act, but this is the first recording to capture the full range of her expressiveness.

Up and Down embraces intimate voice/piano performances, orchestra-backed extravaganzas and jazz jams with soloists of the pedigree of Kenny Wheeler and Julian Siegel.

"[4] He added: "Tom Waits's Take Me Home is a delicately soulful miniature, and the Christmas song Some Children See Him and the closing I Can Let Go Now are unadorned revelations...

But the 82-year-old Kenny Wheeler's flawlessly poetic flugelhorn dialogue with Carroll on Turn Out the Stars might just be the most magical moment".

[11] Chris Parker, reviewing the album for LondonJazz, said that although Carroll was accompanied by a "starry assembly of musicians" on the album, "throughout, the focus is firmly on the Carroll voice and sensibility, inhabiting each song with all the honesty, integrity and sheer communicativeness that have won her, of late, the awards she so richly deserves".