It is operated by the city through its contractor RATP Dev and offers both fixed routes and dial-a-ride local service within Visalia.

The first routes were spokes radiating from a downtown hub; service expansion since then has included newer developments south and west of the original urban core, and routes to outlying communities such as Exeter, Farmersville, and Goshen.

[6] In addition to its fixed-route and dial-a-ride transportation services within Visalia, the city operates two special long-distance routes (V-LINE to Fresno and Sequoia Shuttle to Sequoia National Park), a free intracity shuttle for at-risk youths (LOOP), and maintains The Greenline, where callers may request information about Visalia Transit and other local agencies within Tulare County.

Monthly pass users with a Rider Rewards card qualify for discounts from certain local merchants.

As of February 2023[update], a one-way ride is $10 for the general public and $9 for qualified riders (students, seniors, disabled, and military veterans); multiple-ride "punch passes" are available, bringing per-ride costs down to $7 and $6 (for 40 prepaid rides), respectively.

[5] Due to the narrow roads to the park, Sequoia Shuttle buses are limited to 16 passengers, and reservations must be booked no later than 5 AM the day of travel as a result.

[38] The downtown Visalia Transit Center is at 425 E Oak Ave. Additional transfer points exist in the north (near the Orchard Walk shopping center), east (Ben Maddox and E Walnut), south (Sequoia Mall), and west (Visalia Medical Clinic).