TTD added hundreds of cottages on the hills in Tirumala but could not address the crowd management fully.
Prasad (Executive Officer) and B.Nagi Reddy (Chairman, Board of Trustees) planned for a queue complex system that could hold 14,000 people as a solution for crowd management.
Inside the holding areas and rooms, TTD provides free food, fresh milk as well as medical aid facilities.
Pilgrims are asked to exit the queue complex and deposit mobile phones and cameras, if present - a scenario that could delay darshan.
Inside the queue complex as well as in the temple (leading right to the sanctum sanctorum), TTD has installed security cameras to oversee pilgrims' movements.