Bus services are operated by private contractors and individual municipalities in the Phoenix area, branded as Valley Metro.

All Valley Metro Bus services are accessible to persons with disabilities, with ramps or lifts installed on all buses.

The naming convention varies by the communities they serve, such as the Scottsdale Neighborhood Trolley, Tempe Orbit Jupiter, and Phoenix SMART.

The LINK routes were limited-stop, streamlined bus connections to transit centers served by Valley Metro Rail.

Copies are available at no charge at Valley Metro ticket offices, many public libraries, community colleges, and other civic facilities around the metropolitan area, and on the buses themselves.

By calling the customer service number or by sending a text message, the passenger will be provided with the next three scheduled arrival times.

The Valley Metro website [1] also has an online trip planning function, and includes all schedules and maps featured in the Transit Book; since 2006, Valley Metro is relying more on the website to post schedule information and is printing fewer paper copies of the Transit Book.

Automatic Voice Annunciation (AVA) for audio and visual announcements for each major intersection, as well as minor cross streets.

Previously, these were voiced by longtime Phoenix radio personality, Liz Boyle [2] [3], however, these prerecorded announcements are slowly being phased out in favor of speech synthesis, to allow for easier updates.

Additionally, all Valley Metro Rail platforms feature annunciation for the approximate arrival of the next train, while also allowing for messages regarding potential delays and general service information.

[55] Valley Metro and member cities maintain a growing fleet of over 800 vehicles for public bus routes and nearly 200 for paratransit.