The main branch is located at Victoria Towers, in the upscale neighborhood of Upper Hill, about 4.6 kilometres (3 mi) southwest of the central business district of Nairobi, Kenya's capital city.

VCB focuses on serving large corporations and high-net-worth clients.

[5] Later, it began making loans to qualifying small and medium enterprises (SMEs).

[7] As of January 2017[update], the shareholding in the stock of Victoria Commercial Bank was as follows:[8] As of July 2016[update], Victoria Commercial Bank maintains five branches in the city of Nairobi, Kenya.

[9] During the first 6 months of 2017, VCB declared its first non-performing loan in the past 10 years.