Owned by Quebecor, it primarily serves Quebec and Ottawa, as well as the Francophone communities of New Brunswick and some parts of Eastern Ontario.

On January 24, 1990, Vidéotron launched Vidéoway [fr] terminals in Quebec, the first interactive television (ITV) system in North America.

In 1997, CF Cable TV, which operated primarily on the western end of the Island of Montreal, southern Laval and Northern Ontario, was acquired by Vidéotron, further expanding its base.

[9] Vidéotron's cable services are available in the greater areas of Montreal, Quebec City, Gatineau, Sherbrooke, Trois-Rivières and Saguenay.

Vidéotron also serves areas in eastern Ontario, such as Rockland and the surrounding municipality of Clarence-Rockland, as well as parts of New Brunswick near the Quebec border.

Vidéotron offers broadband and IPTV-based digital cable television under the Helix and Illico brands, which is based on Comcast's X1 platform and hardware.

[13] It has produced original series such as Escouade 99, Portrait-Robot, The Night Logan Woke Up (La nuit où Laurier Gaudreault s'est réveillé) and Mégantic.

The services include dark fiber, SONET, ATM, and Ethernet links as well as video circuits used by various Quebec television networks.

By press release on January 24, 2005, Vidéotron announced that 300,000 customers on Montreal's South Shore had access to this service and that deployment would continue all over Quebec throughout 2005.

In July 2008, Videotron ltée and Quebecor acquired spectrum licences for advanced wireless services from an Industry Canada auction at a total cost of $554,559,000.

[citation needed][16] Infrastructure work for a pre-4G HSPA+ wireless network was done over the span of three years, Videotron now having its own cellular communications resources.

In 2016, Vidéotron revamped its plans, allowing customers to make unlimited calls, send and receive texts and use data in the United States as well, due to partnerships with US carriers.

[citation needed] On August 14, 2007, Videotron announced starting October 1 they would impose a 100-gigabyte-per-month download/upload limit with a penalty of $1.50 per extra gigabyte to their previously unrestricted High-Speed Extreme Internet service, even to existing subscribers.

[19] This decision created outrage among its Internet users, and led to a class action suit against Videotron by consumer advocacy group Union des Consommateurs.