She earned a bachelor's degree in telecommunications from the Sacred Heart University of Puerto Rico, graduating magna cum laude.
She competed in the 2011 Miss Universe pageant in São Paulo, Brazil on September 12, 2011, her 25th birthday, where she finished in the Top 16.
[7] Viviana competed in Univision's Nuestra Belleza Latina 2013 representing Puerto Rico and was part of Lupita Jones' team.
She finished in third place and was awarded a scholarship to study acting at Televisa's Centro de Educacion Artistica (CEA) in Mexico.
Ortiz and Barea got married on August 20, 2016 in a lavish ceremony at the church of the Universidad del Sagrado Corazón in San Juan, Puerto Rico.