[9][10] Volcano Bay's first few months of operation were met with mixed reviews on social media sites such as Yelp and TripAdvisor, with visitors praising the park's appearance and theming, while criticizing the lines and the TapuTapu ride reservation system.

[11] On January 23, 2025, it was announced that the first-ever separated ticketed, after-hours event for their water park as Universal Volcano Bay Nights on April 19 and 26, May 3, 10 and 17, 2025, and featuring live entertainment, character meet and greets and a big splash of awesome.

[12] Volcano Bay's attractions are located in four themed areas, each inspired by various Polynesian islands and cultures.

[8][13] Wave Village is designed for sunbathing and relaxation and includes one and two-story cabanas that can be rented by visitors.

[13] The park appeared in season 6, episode 23 of the truTV television show Impractical Jokers, “Take Me Out at the Ballgame”.