Edwards’ research lies generally in the fields of human-computer interaction (HCI) and computer-supported cooperative work (CSCW).
During his graduate career, Edwards interned at Sun Microsystems and Olivetti Research Center.
[2] As a graduate student, Edwards was influenced by Saul Greenberg, whose work in Computer Supported Cooperative Work spoke to his own interest of understanding how what is written into the infrastructure of a software systems and its services effects the human interaction possibilities.
[3] Edwards’ graduate research culminated with his dissertation, titled “Coordination Infrastructure in Collaborative Systems.” [4] Upon receiving his Ph.D. Edwards spent nine years in the Computer Science Laboratory at Xerox PARC, initially as a member of research staff and ending his career there as Manager of the Ubiquitous Computing group.
[5] During his tenure as manager, his group conducted a study of iTunes use, and the zeroconf discovery protocols it relies on, in the workplace[6] whose results were reported in The Washington Post,[7] the San Francisco Chronicle,[8] and other major news agencies.