It serves as the National Public Radio (NPR) member station for Western Massachusetts, including Springfield.

The station operates at 13,000 watts ERP from a transmitter on Mount Lincoln in Pelham, Massachusetts, 968 feet (295 meters) above average terrain.

[7] On April 11, 2019, WFCR announced that it would consolidate operations with WGBH-owned PBS station WGBY-TV (channel 57) under the New England Public Media banner, effective in July.

WFCR provides a full-time NPR news and information service on the NEPR News Network, which consists of four radio stations in Western Massachusetts owned by its nonprofit fundraising arm, the New England Public Radio Foundation, along with two additional stations owned by area colleges.

Programs include Morning Edition, All Things Considered, Fresh Air, The Takeaway, Here and Now, Q and BBC World Service.

The flagship station of the NEPR News Network is WNNZ, 640 kHz AM, licensed to Westfield, Massachusetts, which was once owned by Clear Channel Communications (now iHeartMedia).

But because 640 kHz is a clear channel frequency for CBN in St. John's, Newfoundland and Labrador, WNNZ must reduce power to 1,000 watts at night.

WFCR filed the application for a new station with the FCC, to transmit the new signal from the top of West Summit, in North Adams, Massachusetts, where the current WUPE-FM transmitter site is located.

[22] WAMH simulcasts WNNZ from 2 a.m. to 4 p.m. with student free form programming the other hours of the day (when Amherst College is in session).