Specialist services include:[2] The centre is the main trauma facility for the area, and close connection to road and air transport (air ambulances, helicopter or fixed wing plane) allow patient-hospital transport in less than an hour from any place in the region.

The unit primarily serves patients from the Waikato, Bay of Plenty, Gisborne and Taranaki regions.

In October 2019, the New Zealand Government announced NZ$100 million in funding for replacement of the facility, dependent on a final business case due in 2021.

[2] The hospital also has five chaplains who help perform social services and provide counselling, assisted by volunteers.

[13] During the ceremony to lay the foundation stone Primrose was presented with a silver trowel (which was on display prior to the ceremony in the window of a shop owned by a Mr. Howden[12]) which was engraved with the inscription: Presented to Andrew Primrose, Esq., J.P., for the purpose of laying the foundation stone of the Waikato Hospital, Hamilton, from Messers Russell and Bagnell, July 1st, 1905.Diggers Bar and Café in Hamilton West was once the office of the Waikato District Hospital and Charitable Aid Board.