The bus station is owned and operated by Arriva Yorkshire.

It reopened on 25 September 2001 after being rebuilt with a main passenger concourse and 24 bus stands.

[1] The main operators at the bus station are Arriva Yorkshire, Team Pennine, Stagecoach Yorkshire and National Express coach services also running nationwide from Wakefield.

Buses run from the bus station around the Wakefield area and to the nearby towns and cities of Barnsley, Dewsbury, Leeds, Bradford, Huddersfield and Holmfirth.

The Wakefield freecitybus, operated by Tetley's connects the bus station with both the Wakefield Westgate and Kirkgate railway stations, as well as The Ridings Centre.