There are stairs and escalators along State Street between Randolph and Madison to access both mezzanines.

Additionally, Washington is equipped with an elevator to the Randolph mezzanine and was therefore accessible to people with disabilities.

There is another elevator between that mezzanine and State Street, which is still in use for access to the Lake station.

[1] Following cost overruns of $100 million, the superstation was indefinitely mothballed in June 2008.

No work was performed to improve the Washington-Madison mezzanine in the case that a reopening was considered.