The five-storey mall opened in 2007 and included 350,000 square feet (33,000 m2) of retail space and housed more than 90 stores.

Smaller units included outlets for international brands Adidas, Bata Shoes, CFC Stanbic Bank, Converse, FedEx, and Samsung Mobile.

[3] The luxury shopping center was popular with Kenya's new consumer class, as well as foreign officials and expatriates.The mall is owner by an Israeli-Kenyan holding company called Sony Holdings headquartered in Tel Aviv.

Parts of the mall which were badly damaged in the terrorist attack underwent further reconstruction and remained closed until 2018.

Some hailed it as a demonstration of Nairobi's resilience in the face of terrorism, while others criticised it as disrespectful to the victims, suggesting that it should be converted to a memorial site or a place of worship instead.