Users must register with the TTC who will typically grant access to those with permanent disabilities or show difficulty in traveling short distances.

Wheel-Trans only provides service within the city of Toronto and accepts regular TTC fare.

Wheel-Trans was born out of an initiative by the Trans-Action Coalition, a group led by Beryl Potter lobbying for transit accessibility in Toronto.

[1] The paratransit system was officially created in 1975 as a two-year pilot project contracted to Wheelchair Mobile and operated on behalf of Metropolitan Toronto and the province of Ontario until 1976.

[2] Only individuals using wheelchairs were accepted as the original 46 users of the pilot project, and rode at no cost.