"[5] The song "Shadows" was written by Ryan Tedder and AJ McLean for the Backstreet Boys' seventh album This Is Us but was not selected for inclusion.

[18] They were invited to perform on Sun City Super Bowl Show on South Africa to be held on 19 March and Fashion Kicks 2010 on 13 April.

Robert Spellman of Daily Express gave the album two stars out of five, saying that "all the songs sound alike and deal with heartbreak.

"[25] Lauren Murphy of Entertainment Ireland gave a similar score, stating that "as maudlin and one-dimensional as any of their recent material", although she praised Feehily's vocals.

[27] Rick Pearson of London Evening Standard called the album's songs "bland" and "uninspiring", concluding that "Where We Are finds Westlife exactly where they were at the beginning of the decade.

"[29] Hugh Montgomery of The Observer criticized the album's "usual...over-production, ersatz yearning and (anti-)climactic key changes.

"[26] Ian Gittins of Virgin Media gave the album one star out of five, saying that "The only emotion...is a sinking sense of déjà vu.

"[21][22] Mike Diver of BBC Music gave Where We Are a favorable review, referring to many "surprises" contained within the album, although he notes that "their style has barely changed.