The station serves as the terminus for many local services on the Snow Hill Lines from either Stourbridge Junction, Kidderminster or Worcester Foregate Street.

The station was opened by the Great Western Railway on 6 June 1936 to cater for the increased housing developments in the area, and was originally called Whitlocks End Halt, the suffix was dropped on 6 May 1968.

This in turn led to the station car park being extended in September 2011 to accommodate increased demand.

Network Rail have recently completed a £60,000 improvement scheme that included the doubling of bicycle storage capacity from 12 to 24.

During Monday to Saturday daytimes: On Sundays, there is an hourly service to Worcester Foregate Street via Snow Hill and to Stratford-upon-Avon.