Wink (platform)

Wink is an American brand of software and hardware products that connects with and controls smart home devices from a consolidated user interface.

[1] Wink, Labs Inc. was founded at Quirky, an incubator program for inventions that relies on crowd-sourced product ideas.

Wink, Labs was originally created as part of a collaboration with General Electric to control co-branded smart home products like air-conditioners.

[8] In April 2015 Wink experienced a security problem that made many of its smart home hubs go offline or break, forcing the company to issue a recall.

[17] Users were notified that they had until May 13, 2020, after which Wink devices would be inaccessible from the app, and all voice control, API and automations would be disabled.

Some users reported a complete and total outage including local control of their smarthubs, contrary to the company's public statements.

[22] Wink connects with third-party smart home devices associated with the Internet of Things, such as thermostats, door locks, ceiling fans, and Wi-Fi-enabled lights, to provide a single user interface on a mobile app[23] or via a wall-mounted screen, called Relay.

[5][27] In February 2016, new features were introduced to allow Wink to operate on the local network, in case a user's internet connection is down.

[31] The second generation Wink Hub supports most smart home devices with Zigbee, ZWave, Lutron Clear Connect, and Kidde protocols.

It complimented the product for being close to the "ideal" whole-home security and automation service, but lamented that it wasn't "a perfect replacement for some of the more sophisticated standalone smart home device apps.

"[36] A review in PCMAG of the Wink Hub 2 said it was easy to use and compatible with many devices, but had no battery backup or USB ports.

Homescreen of the Wink app for iPhone .