The bus station was designed by architects, Austin-Smith:Lord and the mechanical & electrical (M&E) consultants were Hilson Moran.

[4] The three steel and glass 'boulevards' are under a translucent, PTFE architectural fabric roof[5] and feature glass-enclosed waiting areas and electronic doors, allowing passengers out of designated pedestrian areas only when buses are on stand.

Building work began in 2010 and in the ensuing months a new pedestrian bridge linking the railway and bus stations was built, a contraflow system installed along the ring road and the bus station rebuilt.

The station re-opened on 24 July 2011, which coincided with the Wolverhampton bus network review and marked the end of Phase One of the project.

Phase Two, given the go ahead in December 2014 includes improvements to the railway station, a new hotel and redevelopment of the canalside area.