[1] WRTA buses have been free to ride since March 2020, making it the longest-running fare-free system of public transportation in the United States.

[4] In April 1971, the city received a $597,057 federal grant to purchase 34 new buses for the company to use.

[8][9] The company received a one-year, $300,000 state subsidy (equivalent to $1.9 million in 2023) as part of legislation in November 1973 that also established regional transit authorities.

[11] The company lost the Worcester Public Schools bus contract, which it had held for decades, in 1977.

[2] The WRTA currently provides fixed route bus service to Worcester, and the surrounding towns of Auburn, Brookfield, East Brookfield, Leicester, Millbury, Oxford, Shrewsbury, Southbridge, Spencer, Webster, West Boylston.

[16] The WRTA also provides paratransit service to a total of 37 communities in Central Massachusetts.

The WRTA's Operations and Maintenance Center is located at 42 Quinsigamond Ave in Worcester's Green Island Neighborhood.