"Working" peaked within the top 50 in Canada, and also appeared on singles charts in the United States, Ireland, and Sweden.

"[4][5] Writing for ET Canada, Shakiel Mahjouri noted a shift on "Working" from McRae's previous "typically emotional tracks", saying that the single "brought upbeat summer heat".

[4] Jakori Beauchamp of Rated R&B remarked that "the song covers the confusing dynamic of longing for one another when apart but eager to call it quits when you’re reunited in person".

[7][8] On June 22, 2021, McRae announced via Twitter that the video would be released the following day at 10AM Eastern Time.

[9] The video begins with McRae at a high school graduation party, and follows her during a summer vacation, where she works as a babysitter, while a failing relationship weighs on her mind.