[9] At that time the country's only way of communication medium to the outside world was the VSAT satellite and High frequency radios.

There was an open-wire telephone line from Kathmandu to Raxaul which was established in 1913, but it was limited for modern communication..

[10] Later in 1998, the company established its own VSAT satellite communication to the outside world and also started providing internet service to the masses.

ADSL technology used by Nepal Telecom was superior to the distribution method used by the WorldLink Communications at that time.

[13] The mobile app had the features to display critical information about the customer's internet package and the Customer-premises equipment.

It also vastly improved customer support as the app let users create trouble tickets easily.

The Set-top boxes were running Android and had decent processing speed to deliver high-quality videos and features.

In around 2020, the company unofficially brought the rights for the brand NETTV, which initially was a joint venture among multiple ISPs.

[15] Not long after that, the company launched a brand new Set-top box with a Google Certified Android TV OS in 2022 called NETTV Streamz+.

[20] It also has separate WiFi access points for its customers with IEEE 802.1X and Protected Extensible Authentication Protocol, which allow users to connect to the hotspot without any limits.