It is one of the busiest stations in the Shanghai Metro, serving 230,000 passengers every day.

[3] The current exits of the station are not the original exits before the reconstruction of Xinzhuang station, and will be replaced with formal ones (after the completion of the reconstruction).

As an important terminal of Shanghai Metro system, Xinzhuang station has various bus connections, with local bus routes connecting residence areas around, and longer-distance bus routes serving suburban districts including Fengxian, Jinshan and Songjiang.

Xinzhuang station is now undergoing reconstruction, which is contributed by Sun Hung Kai Properties and local official developers.

Commercials and residences will also be built on the platform holding the new station complex.