The corporation handles rebates, enter to win, loyalty, sampling and channel incentive programs and business process outsourcing for a number of major clients.
On November 7, 2005, officials in Massachusetts filed suit against Young America demanding that they submit an audit for $43 million in uncashed rebate checks.
In response to questions from Business Week, the CEO stated "Young America receives the same fees whether a submission is valid or invalid."
[2] A similar suit was filed in Iowa in 2006, with officials again demanding an audit for money the corporation is supposedly withholding from the uncashed rebate checks.
[2] As of February 12, 2010, the lawsuit against Young America Corporation was dropped, as the retailers in question were held liable under Iowa state law.