The station, which is entirely underground, has two island platforms serving four tracks, each with a length of 400 metres (1,300 ft).

The platforms are linked to the Airport Centre, which contains the station ticket office, by escalators and lifts.

The Airport Centre also contains several floors of retail and catering facilities, as well as access, via check-in and security, to the Airside Center and gate lounges.

[4][8] Summary of track (Gleis) usage:[9] The airport terminal complex also includes a bus station, served by regional bus lines (PostAuto, Glattalbus), and a station on the Stadtbahn Glattal light rail system, served by Zurich tram lines 10 and 12.

Several daily EuroCity trains call at the airport station en route from Zürich Hauptbahnhof to Bregenz, in Austria, and various German cities as far as Munich.