ZENworks, a suite of software products developed and maintained by OpenText for computer systems management, aims to manage the entire life cycle of servers, of desktop PCs (Windows, Linux or Mac), of laptops, and of handheld devices such as Android and iOS mobile phones and tablets.

As of 2011[update] Novell planned to include Full Disk Encryption (FDE) functionality within ZENworks.

The initial ZENworks products had a tight integration with Novell Directory Service (NDS).

This version is ITIL-certified by PinkVERIFY and supports ten ITIL v3 processes, e.g. Change, Incident, Problem and Service Level Management.

[5] In terms of implementation, the ZENworks Agent (also known as the "ZENworks Management Daemon" or "zmd") installs, updates and removes software.