Its implementation was announced for Summer 2022 by Equality Minister Irene Montero in a press conference held on May 17, on the International Day Against Homophobia, Biphobia and Transphobia.
The announcement also indicated that it would include emotional and psychological counseling service, and support and information on sexual and reproductive health.
Collected data was to be sent to the Dirección General de Diversidad Sexual y Derechos LGTBI to prepare reports on the situation of LGBTIQ+ users.
[4] In April 2023, the government adjudicated the contract to manage the 028 telephone service to Servicios de Teleasistencia S.A. for 2.6 million euros.
[6] The following month, in June, the Ministry of Equality launched the "Spain is proudly different" campaign for International Pride Day in which it also presented the 028 service, which got the official name of the "Rainbow Line for information and comprehensive care against queerphobia".