[8] Unlike other major bus centers in New York City, there is currently no direct subway transfer available at the terminal.

Most buses traveling to/from the east, which operate via Hillside Avenue, also stop at 179th Street served by the E, ​F, and trains.

[13][14][15][16] The new terminal, which cost $1.5 million to build, featured a waiting room, lounge, and ticket offices.

[12] At some point, the structure on Merrick Boulevard was removed, allowing buses to turn directly onto the street or into the terminal.

[9] Bellerose Queens Village College Point Springfield Gardens JFK Airport Lefferts Boulevard AirTrain station UBS Arena/Belmont Park Hempstead Transit Center Hicksville LIRR station Hicksville LIRR station Great Neck LIRR station JFK Airport (cargo area) Spring Creek, Brooklyn South Ozone Park Howard Beach Adjacent to the bus terminal is the 165th Street Mall, a pedestrian shopping mall running the entire length of 165th Street between 89th Avenue and Jamaica Avenue.

The Macy's closed due to several issues, including the threat of burglary, the transition of Jamaica from a middle-class White neighborhood to a working class Black and immigrant neighborhood, and the closure and demolition of the BMT Jamaica Avenue El east of 121st Street that led many other businesses in the area to suffer.

It has over 120 merchants and jewelers, a rooftop parking lot, and houses the 165th Street Mall's food court.

Several New York rappers including Jamaica native 50 Cent shopped in the Colosseum growing up, and music videos have been filmed at the facility.

[9][42] The Jamaica Main Post Office is located one block north of the church at 89th Avenue and 164th Street.