An island platform and two main tracks (C1 and CX) for northbound trains (bound for Richmond and Antioch) are on the second level.

A side platform with one track (C2) for southbound trains (bound for Berryessa or San Francisco) is on the third level.

The Uptown Transit Center, located on 20th Street west of Broadway, consists of six large shelters built in September 2006 to improve the ease of transfers.

[12] By August 1965, the city wanted to called the station "Oakland Downtown North", while BART preferred "Oakland-19".

[22][4] The new track was originally used for peak hour service (southbound towards San Francisco in the morning, and northbound in the evening).

[25] The Telegraph Avenue entrance was closed from October 14, 2013, to September 30, 2014, for renovations by the City of Oakland.

[26] The work included the installation of a kinechromatic sculpture, Shifting Topographies, by Dan Corson.

[30] In 2013, BART began design of a prototype glass canopy for the station entrance on the northeast corner of 20th Street and Broadway.

[31] The BART board voted to construct the canopy in January 2014; it was completed in March 2015 and includes real-time train arrival information screens at street level.

[34] Construction of the Oakland–San Leandro East Bay Bus Rapid Transit line (later branded Tempo) began in August 2016.

[35] Original plans had called for the line to use surface stops on 20th Street at the Uptown Transit Center.

The three separate paid areas were consolidated, a new platform elevator added to the north end of the station, and the 2001-closed public restrooms rebuilt and reopened.

[45] The entrance at the northwest corner of 20th Street and Broadway closed on June 15, 2021, for about six months as part of construction work.