2009 Sidekick data loss

[5] On Friday, October 2, 2009, T-Mobile Sidekick phone users started noticing data service outages occurring.

The outages lasted approximately two weeks, and on October 10, 2009, T-Mobile announced that personal information stored on Sidekick phones would be permanently lost, which turned out to be incorrect.

"[1] A company statement said the mishap was due to "a confluence of errors from a server failure that hurt its main and backup databases supporting Sidekick users.

"[2] The Register reported that the precipitating event was remedial work performed by contractor Hitachi Data Systems on Danger's Storage area network.

[9]The class action lawsuit was settled in 2011, with affected users compensated with a "$35 T-Mobile gift card, a $17.50 check payment, or up to 12 free downloadable items.