Passengers abandoned five of the trains due to issues including a lack of communication, heating and toilets.

[1] On 31 March 2010, a passenger train became stranded in snow between Carrbridge and Slochd, Highland.

[2][3] In October 2010, a passenger train operated by First Capital Connect (FCC) became stranded at Foxton.

[2] On 26 May 2011, a passenger train formed of two Class 377 electric multiple units operated by FCC experienced pantograph damage and broke down between Dock Junction and Kentish Town whilst operating a service from Brighton to Bedford.

Absence of power meant that throughout this time, air conditioning and toilets on the train were inoperative.

After 45 minutes the public address system failed, which prevented the driver from keeping the passengers informed of the situation.

They then resorted to breaking windows and forcing doors open in an effort to alleviate their discomfort.

The lack of communication caused some passengers to abandon the train and start walking along the track towards nearby Kentish Town station.

[1] FCC were prosecuted by the Office of Rail and Road for offences under Section 3 (1) of the Health and Safety at Work etc.

[1] On 7 November 2017, a Class 378 electric multiple unit became stranded 30 metres (98 ft) short of Peckham Rye station due to a fault causing the brakes to lock on.

[6] On 1 March 2018, three passenger trains operated by South Western Railway (SWR) became stranded at Beaulieu Road, Hinton Admiral and New Milton in Dorset and Hampshire in snowy weather.

[2] On 2 March 2018, eleven passenger trains operated by Southeastern became stranded in the Lewisham, St Johns and New Cross area in weather conditions of snow and freezing rain.

[11] Train 2M48 came to a stand after passing Lewisham station, unable to draw power as the third rail was affected by freezing rain.

The train comprised two Class 465 and one Class 466 electric multiple units and was operating the 15:56 Charing Cross to Dartford service which had departed 67 minutes late and was running 80 minutes late when it came to a stand.

The train comprised two Class 376 electric multiple units, which did not have onboard toilets.

The train comprised two Class 465 units and was operating the 17:36 Charing Cross to Slade Green service which had departed one minute late and was running to time when it came to a stand.

Until 2M48 had been moved, other trains were unable to proceed, including 2M50, which was being held at a signal in sight of Lewisham station.

An emergency power isolation was made to the up and down North Kent Lines to enable the third rail to be de-iced.

[14] Rail Magazine criticised Southeastern for swearing in a tweet responding to a query from a passenger on one of the stranded trains.

An investigation by Rail revealed that the driver had asked for such permission, but that the power had been switched off before this could be authorised and arranged.

[18] The report, released on 23 August, was highly critical of Southeastern and Network Rail finding that the rail industry's inadequate procedures were not fully followed, and that communication between the various parties involved did not adequately support effective management of the incident.

Train 2M48 had difficulty in starting from Lewisham because no de-icing fluid had been applied to the conductor rail since 22:34 on 1 March.

[2] Network Rail and Southeastern issued a joint statement following the release of the RAIB's final report.

Amongst measures introduced following the incident were better training for staff, the installation of heated conductor rails in some locations, introduction of more efficient de-icer for the conductor rails, improved radios for staff, the introduction of ice breaking shoes on some electric multiple units.