[1] However, on 22 October 2019, one day before the start of the tournament, CONMEBOL announced that it was cancelled due to the Chilean protests.
The draw of the tournament was held on 26 September 2019, 12:30 CLST (UTC−3), at the Hotel Four Points at Los Ángeles, Chile.
The hosts, Chile, and the title holders, Brazil, were seeded in Groups A and B respectively, while the other eight teams were divided into four pots based on their results in the 2017 Copa América de Futsal, and were drawn to the remaining group positions.
Each team has to submit a squad of 14 players, including a minimum of two goalkeepers.
The ranking of teams in the first stage is determined as follows: All times local, CLST (UTC−3).