ACA International is a trade group located in the United States representing debt collection agencies, creditors, debt buyers, collection attorneys, and debt collection industry service providers.
ACA International is based in Minneapolis and Washington, D.C. with members located throughout the U.S. and more than 25 other countries.
In 2018, third-party collection agencies returned $90.1 billion to creditors, according to an economic impact survey conducted by Ernst & Young.
[3] As the trade association representing these businesses, ACA International lobbies for public policy favorable to its members, provides training and credentialing resources, establishes ethical standards and promotes the value of the industry to businesses, policymakers and consumers.
As a condition of association membership, all ACA members agree to abide by the ACA Code of Conduct and agree that any reports of noncompliance will be handled in accordance with the Association’s Ethics Committee Rules.