Sandy Shortt has been obsessed with finding things which have been lost, since her childhood rival Jenny-May Butler went missing.

Having worked for the Garda, the police force of Ireland, she left her job to start an agency which looks for missing people.

A man named Jack Ruttle asks Sandy for help looking for his younger brother Donal, who went missing the year before.

Jack goes on a search for Sandy believing that she is the key to finding his brother but learning more about her personal life than he should.

It fascinates her and leaves her dissatisfied when something goes missing without a trace and she will spend as much time as she can to find it, resistant to buy new items to replace the ones she lost.

She has a habit of coming and going as she pleases for her job which is the reason no one else than Jack searched for her in the duration she went missing.

She continues to live in Here, learning and being breathless due to meeting people she has searched for years.

She has been portrayed to be mean and a bully but when she went missing, she was the angelic little girl whose parents want to find her.

On the day of their meeting, he bumps into Sandy but due to the fact that they've never met in person, he didn't know it was her.