The service serves the cities of Abu Dhabi, Al Ain and the western region.

[1] The transportation services in Abu Dhabi are operated by MAN Lion's City, MAN Lion's Regio, Mercedes-Benz Citaro (Second Generation in Abu Dhabi city, First generation in Al Ain), Car-bus Spica Urban and Volvo B11R chassis buses with the body built by Carrocera Castrosua.

In October 2023, Txai & The Government of Abu Dhabi had collaborated to operate a tram-like electric articulated bus in Yas, Saadiyat & Reem Islands.

Although this is done with the Abu Dhabi Government, Txai operates the Autonomous Rapid Transit as it is under "The Smart Mobility Project" aimed to improve transport within the emirate.

Permanent use Cards can be obtained at Ticket Office Machines (TOMs) without the need for identification documents.

They can be obtained at ticket offices in bus stations in the emirate after bringing the required identification documents.

They can be obtained at ticket offices in bus stations in the emirate after bringing the required identification documents.

Payment at TOMs can be made using banknotes and coins and change can be retrieved from the machine if present.

Payment at SRMs can only be made using select banknotes and change cannot be retrieved from the machine if present.