[6] Etisalat operates Points of Presence (PoP) in New York, London, Amsterdam, Frankfurt, Paris, and Singapore.

In 1983, the ownership structure changed – United Arab Emirates government held a 60% share in the company and the remaining 40% were publicly traded.

This practically gave Etisalat both regulatory and control powers, which completed the monopoly of the telecom giant in the UAE.

[citation needed] The increase of exchange lines from 36,000 in 1976 to more than 737,000 in 1998 was one of the important indicators of Etisalat network's growth and development.

By the end of 2009, Etisalat had completed the FTTH roll-out for 85% of households in Abu Dhabi, positioning the UAE's capital as the first in the world to be covered by fibre.

[17] Some of the Internet services for home users that Etisalat offers include: e& also operates iZone, a system of Wi-Fi hotspots in central locations, such as shopping malls, restaurants, and sheesha cafes.

Dial-up and ISDN Internet access services are billed by the hour, whereas the domestic and residential cable and DSL connections have a fixed monthly rate depending on speed.

[21] Other Internet links, aimed at business users, have traffic utilization plans and relatively high rates when exceeding the allocated bandwidth quota.

[35] Later that week, corporate, private, public, and government sectors in the country were provided with better business IT solutions when Etisalat launched its first cloud service in the UAE.

Buckland said the committee members should be experts in national security, telecoms and human rights, pointing at the UAE’s “history of repressive activity and espionage”.

[43] In June 2024, Brussels announced its first anti-subsidy investigation, targeting e&’s €2.2bn deal to acquire PPF group’s telecoms assets that was approved by national competition regulators.

Mobily, the brand name of Etihad Etisalat founded in 2005 is currently the second largest mobile service provider in Saudi Arabia with over 20 million subscribers.

[citation needed] In July 2013, Vivendi announced it would sell its 53% stake in Maroc Telecom to Etisalat[45] for around billion.

Etisalat acquired Ufone in 2005 with 26 percent shares including management control from the Government of Pakistan as part of a large privatization initiative.

On 12 September 2006, it was announced that the network would be built by Ericsson of Sweden, and Huawei of China, at a cost of approximately 1 billion USD.

[50] The former incumbent telco Sotelma (branded Malitel) was sold by the Government and ended up in the hands of Maroc Telecom.

Sotelma provides local and international fixed line telephony, internet, mobile telephone, and other telecom services.

Based in the Ivory Coast, AT owns mobile operators in Benin, Burkina Faso, Togo, Niger, Central African Republic, Gabon and Côte d'Ivoire.

This strategic alliance aims to foster collaboration across multiple high-growth sectors, enabling both companies to leverage each other's operational strengths and geographical reach.

[56] The operator is reported to use NGN and Wireless Local Loop (WLL) technologies for its voice, data, internet, and multimedia services.

In April 2013, Etisalat Nigeria announced it would invest million to expand its network, enabling further potential market growth of 17%.

[63] In March 2017, Nigeria's telecoms regulator pushed for talks to halt takeover attempts by Etisalat creditors and reschedule its outstanding bln loan.

[66] 9mobile was acquired by a UK-based telecommunications company, with Obafemi Banigbe named as the new managing director and chief executive officer.

[69] Dual Carrier HSPA+ services were launched on 15 August 2012 by Etisalat Sri Lanka, the first operator in South Asia to do so.

[citation needed] In April 2018 CK Hutchison Holdings and Etisalat Group have entered into a definitive agreement to merge their mobile telecommunications businesses in Sri Lanka.

[75] In July 2009, Etisalat pushed an update to BlackBerry devices operating on the telecom's national network, citing performance improvements.

On 27 December 2009, both Etisalat and du have been mandated by the UAE telecom regulator to start filtering BlackBerry users' web access and block illegal content.

In January 2009 Etisalat in consortium with Tamin Telecom (a subsidiary of the Iranian Social Security Organization (SSO)) won the bid for running the third mobile services operator in the Islamic Republic of Iran.

Etisalat DB was not allowed to buy back the 5.27 percent stake held by Chennai-based Genex Exim Ventures since the home ministry raised objections based largely on security concerns.

In a released statement the company said, "Etisalat Group has decided not to participate in the auction as it is not willing to re-participate after being canceled its owned licenses.