The building is a single-story facility with a waiting room, ticket counter, public washrooms, and vending machines.

[3]: 17  The first stage in service improvements on the Central Transit Corridor was an express bus system, branded as iXpress, which was designed as a regional connector to complement existing local bus services which had largely been inherited from Grand River Transit's predecessor agencies.

[3]: 22 The area of the Ainslie Street Terminal was chosen specifically by regional planners as a focus for their promotion of the service due to factors relating to its urban environment, such as its relatively strong sidewalk network, a land-use mix which encouraged transportation modes other than driving, and its demographic makeup.

[3]: 48–49  Subsequent ridership studies in the late 2000s showed that only 32% of iXpress riders boarding at the Ainslie Street Terminal walked to the station, while 50% transferred from local routes.

With the launch of the Ion system in June 2019, the 200 iXpress route was eliminated, necessitating a linear transfer for riders at Fairway station.