[1] The station is located just off Wilson Avenue between Fairway Road and Kingsway Drive, adjacent to the Fairview Park Mall.
At the same time as the light rail launch, the existing bus terminal was moved from its current location adjacent to the Hudson's Bay store, to a new park and ride lot at the corner of Fairway and Wilson, off of the mall property.
A small facility to serve transit drivers is located adjacent to the north end of Platform 4.
[4] After the light rail launch and full service changeover, Fairway station's design was criticized by accessibility advocates, who noted the poor pedestrian access to the mall, as well as the weak pedestrian connections between the light rail and bus stations, which are separated by an active roadway.
[5][6] In September 2019, the Region of Waterloo announced that the station would be modified to improve passenger accessibility and pedestrian traffic flow by removing a panel on the southbound light rail platform's feature wall and creating a second crosswalk to better connect the light rail and bus platforms of the station.
Doon Campus had been the southern terminus for the 10 Pioneer and 110 College Express bus routes since before the launch of light rail service.
[9] The station features the artwork Shaping Residency by Stephen Cruise with large sculptures of two finches, reminiscent of 19th century Fraktur folk art.
The Fairway Transit Driver's Facility features the artwork Arras by Lauren Judge and Elana Chand representing the interweaving of ethnicities, genders, generations and commerce.
[10] The station's feature wall consists of glass tiles in a pattern of white, black, blue, and gray.
Along with Fairway station, the two other fixed stops are Trinity Village (a retirement complex) and the Grand River Hospital's Freeport Campus.