In September 2012, Jones joined ITV Breakfast, where he presented Daybreak (2012–2014), alongside Lorraine Kelly and Kate Garraway.
The remarkable quality of Jones' treble voice was appreciated by a member of the congregation, Hefina Orwig Evans, who wrote a letter to record company Sain, and he was duly signed.
Jones became famous for the cover version of "Walking in the Air", the song from Channel 4's animated film The Snowman, based on the book by Raymond Briggs.
Although it is often reported that Jones sang the version used in the 1982 film, that was actually performed by Peter Auty, a St Paul's Cathedral choirboy.
Jones, with the National Philharmonic Orchestra, was behind the Santa Claus: The Movie, original motion picture soundtrack, "Every Christmas Eve" of 1985.
[7] Jones also had the distinction of being the first artist to have two classical albums listed simultaneously in the popular music charts, and worked with Leonard Bernstein (Chichester Psalms).
[8] In September 1990, Jones made his acting debut at the Royal Theatre (Northampton) in Shaun McKenna's adaptation of Richard Llewellyn's How Green Was My Valley playing the teenage Huw Morgan.
[9] Jones went on to study at the Royal Academy of Music for three years[1] and the Bristol Old Vic Theatre School,[10] before beginning his adult recording career, which has featured a largely religious/inspirational repertoire.
In 1995 he took the leading role in the long-running production of Andrew Lloyd Webber's Joseph and the Amazing Technicolour Dreamcoat at the Blackpool Wintergardens Opera house stage.
From September 1996 to May 1997 Jones played the young Tom Gradgrind (a non-singing role) in a large-scale national touring production of Charles Dickens's Hard Times.
Following the launch of his first baritone album, Aled on the Universal Music label in Australia in May 2003, Jones visited the country on a promotional tour.
On 4 February 2013 it was announced that Jones had returned to Classic FM to present a new show from 9:00–12:00 on Sundays, starting on 3 March of the same year.
Jones' appearance as a contestant on Strictly Come Dancing in 2004 brought him to the attention of a wider audience, leading to further tours and albums.
In 2003, he was the subject of the final episode of This Is Your Life when he was surprised by Michael Aspel while presenting Songs of Praise at the Royal Albert Hall in London.
On 4 May 2012, Jones was confirmed as the new presenter of the ITV Breakfast programme Daybreak with Lorraine Kelly and Kate Garraway, replacing Adrian Chiles.
[26] On 3 March 2014, it was announced that Daybreak was to be replaced by a new breakfast programme called Good Morning Britain, which Jones would not be a part of.