In November 2010, the company supported the first Single's Day (11.11) Taobao shopping festival, with 2.4 billion PageViews (PV) in 24 hours.

[7] In January 2013, Alibaba Cloud merged with HiChina (founded by Xiangning Zhang) for the www.net.cn business as one of the largest acquisitions in the company's history at the time.

The company's Hong Kong data center went online in May 2014, and in December of that year, Alibaba Cloud defended a 14-hour-long DDoS attack, peaking at 453.8 Gbit/s.

[17] In June 2016, Alibaba Cloud expanded its data center operations in Singapore with the establishment of a second availability zone.

[26] In addition, Alibaba Cloud received the C5 standard certification from the German Federal Office for Information Security (BSI) for its data centers in Germany and Singapore.

[29] Alibaba Cloud unveiled the ARM-based Yitian 710 chip, designed in-house, for use in its data centers in October 2021.

On December 22, 2021, the Chinese Ministry of Industry and Information Technology suspended a partnership with Alibaba Cloud for "failure in reporting cybersecurity vulnerabilities" related to the Log4Shell bug.

Alibaba Cloud provides cloud computing IaaS, PaaS, DBaaS and SaaS, including services such as e-commerce, big data, Database, IoT, Object storage (OSS), Kubernetes[35] and data customization which can be managed from Alibaba web page or using aliyun command line tool.