Set in modern-day New Delhi, India, it tells the story of a poor autorickshaw driver, Amal Kumar.

[2] Amal Kumar (Rupinder Nagra) is an honest, punctual, hardworking sweet-natured autorickshaw driver who has two regular customers: the store merchant Pooja (Koel Purie) and a schoolboy who is the son of exacting lawyer Sapna Agarwal (Seema Biswas).

While riding in Amal's autorickshaw, Pooja has her handbag snatched out of her hands by a beggar girl (Tanisha Chatterjee).

Amal visits the girl regularly, speaks to her doctor and reminds the nurses to take good care of her.

Jayaram subsequently dies, leaving his entire estate to the one honest man he believes to have encountered – Amal.

Sapna receives a phone call and asks Amal to wait in the living room; she is told that Suresh has died.

The homeless girl approaches Sapna's son and tells him that the paper Amal has given her to draw on has writing on it and may be of some importance.